Terms of Service

Last updated: March 2026

BY ACCESSING OR USING THE DETACHR WEBSITE, APPLICATION, OR ANY RELATED SERVICES (COLLECTIVELY, THE “SERVICE”), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE (“TERMS”). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

1. Important Medical, Financial & Educational Disclaimer

Detachr does not provide medical advice, financial advice, diagnosis, or treatment of any kind.

All content, tools, and resources provided through the Service — including but not limited to educational articles, recovery guides, self-exclusion directories, interactive tools (such as quizzes, calculators, timers, and counters), and any future app features — are for informational and educational purposes only. They are not a substitute for professional medical advice, mental health treatment, addiction counseling, financial guidance, or any other professional services.

Detachr is not a healthcare provider, licensed counselor, mental health professional, or financial advisor. No therapist-patient, doctor-patient, counselor-client, or fiduciary relationship is created by your use of the Service. The Service does not diagnose, treat, cure, or prevent any disease, mental health condition, or gambling disorder.

Detachr does not guarantee recovery from gambling addiction or problem gambling. Recovery outcomes vary significantly by individual and depend on many factors beyond the scope of this Service. Our tools and resources are designed to support — not replace — professional treatment. You should always seek the advice of a qualified healthcare provider, licensed therapist, or certified gambling counselor with any questions you may have regarding gambling disorder or any other medical or mental health condition.

Detachr does not provide financial advice. Any information regarding gambling losses, financial impacts of gambling, or financial recovery is for educational purposes only. Do not rely on any content provided through the Service as a substitute for advice from a qualified financial professional.

Self-exclusion information provided through Detachr is for reference purposes only. Our self-exclusion directory aggregates publicly available information about state self-exclusion programs. Detachr is not affiliated with any gambling operator, state gaming commission, or self-exclusion program. Enrolling in a self-exclusion program is a separate process managed by the relevant state or gaming authority, and Detachr has no role in, control over, or responsibility for the administration or enforcement of any self-exclusion program.

If you are experiencing a mental health crisis, please call 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room immediately. If you or someone you know has a gambling problem, call the National Problem Gambling Helpline at 1-800-522-4700 (available 24/7, confidential).

2. Eligibility

You must be at least 18 years of age to access or use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

We may, at our sole discretion, require verification of your age or identity at any time. If we learn that a user is under the age of 18, we will promptly terminate their access to the Service and delete any associated personal information.

If you are accessing the Service on behalf of another person (for example, to help a family member), you represent that you have the authority to accept these Terms on their behalf.

3. Account Registration & Security

Certain features of the Service may require you to register for an account or provide personal information, such as joining our waitlist or, in the future, creating an account within the Detachr app. When you register, you agree to provide accurate, current, and complete information and to keep that information up to date.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for all activity that occurs under your account. You agree to notify us immediately at support@detachr.com if you become aware of any unauthorized use of your account or any other breach of security.

Detachr will not be liable for any loss or damage arising from your failure to protect your account credentials. You may not use another person's account without their permission.

4. Description of Service

Detachr is a gambling recovery platform designed to provide educational resources, tools, and support for individuals affected by problem gambling. The Detachr mobile application is currently in development. At this time, the Service consists of the Detachr website, which offers:

  • Educational articles and recovery guides related to problem gambling
  • Free interactive tools, including a gambling addiction quiz, gambling loss calculator, urge surfing timer, gambling-free day counter, and self-exclusion finder
  • A directory of self-exclusion programs across all 50 U.S. states and Washington, D.C.
  • A waitlist to be notified when the Detachr app launches

When the Detachr app launches, the Service may expand to include additional features such as gambling site and app blocking, gambling-free day tracking, urge logging, recovery milestones, and other tools to support gambling recovery. These future features will be subject to these Terms and any additional terms presented at that time.

Detachr reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

5. Use of the Service & Prohibited Conduct

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
  • Provide false, misleading, or inaccurate information when registering for the waitlist, creating an account, or otherwise using the Service
  • Use the Service to harass, abuse, threaten, or harm another person, or to promote violence, discrimination, or illegal activity
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Service, the servers on which the Service is hosted, or any server, computer, or database connected to the Service
  • Use any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software used in the Service
  • Reproduce, distribute, publicly display, or create derivative works based on any content from the Service without prior written permission from Detachr
  • Use the Service as a substitute for professional medical, mental health, or financial advice, or rely solely on the Service for gambling recovery decisions
  • Impersonate or attempt to impersonate Detachr, a Detachr employee, another user, or any other person or entity
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including removing content, terminating accounts, and reporting violations to law enforcement authorities.

6. Privacy and Data

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

We understand that gambling recovery data is sensitive in nature. We are committed to protecting your privacy and will never sell your personal information or recovery data to gambling operators, advertisers, or any third parties for marketing purposes. For full details on how we handle your data, please refer to our Privacy Policy.

7. Paid Subscriptions and Billing

The Detachr website currently provides all content and tools free of charge. When the Detachr app launches, certain premium features may be offered through paid subscription plans. The following terms will apply to any paid subscriptions:

Billing: Subscription fees will be billed in advance on a recurring basis (monthly or annually, depending on the plan selected). Payment will be processed through a third-party payment processor (such as Apple App Store or Google Play Store). By subscribing, you authorize the applicable payment processor to charge the payment method on file.

Auto-Renewal: Subscriptions will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through your device's app store settings or by contacting us.

Price Changes: Detachr reserves the right to change subscription prices at any time. Any price changes will take effect at the start of the next billing period following notice of the change. Your continued use of paid features after a price change constitutes acceptance of the new price.

Refunds: Subscription fees are generally non-refundable, except as required by applicable law or as otherwise stated in the refund policies of the applicable app store (Apple App Store or Google Play Store). If you believe you are entitled to a refund, please contact us at support@detachr.com or through the relevant app store.

Access After Cancellation: If you cancel a subscription, you will retain access to paid features until the end of the current billing period. After that period expires, your access will revert to the free tier of the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DETACHR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS (COLLECTIVELY, THE “DETACHR PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, THE DETACHR PARTIES MAKE NO WARRANTY THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, OR COMPLETE; (D) THE QUALITY OF ANY CONTENT, TOOLS, OR RESOURCES OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

THE DETACHR PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT PROVIDED THROUGH THE SERVICE, INCLUDING BUT NOT LIMITED TO EDUCATIONAL CONTENT, SELF-EXCLUSION INFORMATION, RECOVERY GUIDES, OR TOOL RESULTS. DETACHR DOES NOT WARRANT THAT THE SERVICE WILL HELP YOU RECOVER FROM GAMBLING ADDICTION OR PROBLEM GAMBLING, OR THAT ANY PARTICULAR OUTCOME WILL RESULT FROM YOUR USE OF THE SERVICE. ANY RELIANCE ON THE SERVICE IS AT YOUR OWN RISK.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE DETACHR PARTIES' WARRANTIES ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

9. Limitation of Liability & Damages Exclusion

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DETACHR PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF THE DETACHR PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, THE DETACHR PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR INJURIES ARISING FROM OR RELATED TO: (A) ANY GAMBLING LOSSES, FINANCIAL LOSSES, OR FINANCIAL HARM YOU INCUR, WHETHER OR NOT RELATED TO YOUR USE OF THE SERVICE; (B) ANY RELIANCE ON CONTENT, TOOLS, OR INFORMATION PROVIDED THROUGH THE SERVICE, INCLUDING SELF-EXCLUSION INFORMATION, EDUCATIONAL CONTENT, OR TOOL RESULTS; (C) ANY FAILURE OR DELAY IN RECOVERY FROM GAMBLING ADDICTION OR PROBLEM GAMBLING; (D) ANY EMOTIONAL, PSYCHOLOGICAL, OR PHYSICAL HARM RELATED TO GAMBLING OR GAMBLING RECOVERY; (E) ANY ACTIONS TAKEN OR NOT TAKEN BASED ON INFORMATION PROVIDED THROUGH THE SERVICE; OR (F) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE DETACHR PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00 USD) OR (B) THE AMOUNTS YOU HAVE PAID TO DETACHR, IF ANY, IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF THE DETACHR PARTIES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Detachr Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from or related to: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or proprietary right; (d) any claim that your use of the Service caused damage to a third party; or (e) any content you submit or transmit through the Service.

This indemnification obligation will survive the termination of these Terms and your use of the Service.

11. Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the design, selection, and arrangement thereof — are the exclusive property of Detachr or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Detachr name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Detachr. You may not use such marks without the prior written permission of Detachr.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms. You may share links to content on the Service but may not reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from the Service without prior written permission from Detachr. This license does not include the right to: (a) commercially exploit any content; (b) download or copy content for the benefit of a third party; or (c) use any data mining, robots, or similar data gathering methods.

12. Changes to Terms

Detachr reserves the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will update the “Last updated” date at the top of this page and may provide additional notice (such as an in-app notification or email to the address associated with your account).

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service. It is your responsibility to review these Terms periodically for changes.

13. Termination

We may suspend or terminate your access to the Service at any time, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your use of the Service at any time by ceasing all use and, if applicable, deleting your account. If you wish to have your data deleted upon termination, please contact us at support@detachr.com.

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, limitation of liability, indemnification, and the governing law and dispute resolution provisions.

14. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

WAIVER OF JURY TRIAL: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND DETACHR EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

WAIVER OF CLASS ACTION: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND DETACHR AGREE THAT ANY CLAIMS OR DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED ON AN INDIVIDUAL BASIS, AND NOT AS PART OF ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

15. Miscellaneous

Entire Agreement: These Terms, together with the Privacy Policy and any other legal notices or policies published by Detachr on the Service, constitute the entire agreement between you and Detachr regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

No Waiver: The failure of Detachr to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment: You may not assign or transfer these Terms or any of your rights or obligations hereunder without the prior written consent of Detachr. Detachr may freely assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

Force Majeure: Detachr shall not be liable for any failure or delay in the performance of any obligation under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, labor disputes, governmental actions, internet or power outages, or failures of third-party services.

16. Contact

If you have any questions, concerns, or feedback about these Terms of Service, please contact us or email us at support@detachr.com.

Disclaimer: This content is for informational purposes only and does not constitute medical, legal, or financial advice. If you are experiencing a gambling problem, please contact the National Problem Gambling Helpline at 1-800-522-4700 or consult a qualified professional.