Alabama: Wind Creek Account Closure and Casino Exclusion
Official program details last verified .
To delete your Wind Creek online account, use the customer-service email in its Membership FAQ. Physical casino exclusion needs a separate request. Wind Creek's Atmore, Montgomery, and Wetumpka properties are regulated by the Poarch Tribal Gaming Commission; no statewide Alabama application was verified.
Request Wind Creek Online Account Deletion
Start with the official account-deletion route. Confirm the separate casino policy if you also want to stop visiting a property.
- 1
Open the official Wind Creek FAQ and find the account-deletion question under Membership
- 2
Email Wind_Creek_Casino@pcigaming.com to request deletion. Ask how support verifies ownership, handles linked Rewards, and confirms completion; do not send identity documents before confirming the secure process
- 3
Use online support at 866-946-3387 if you need help with the request
- 4
For Atmore, Montgomery, or Wetumpka casino exclusion, call property support at 866-946-3360 and ask for the written enrollment policy, covered premises, term, identification, and reinstatement rules
- 5
Direct unresolved Alabama property-policy questions to the Poarch Tribal Gaming Commission at 251-368-1811. Keep the online deletion and property confirmations separately
Official Action
Wind Creek Online Account Deletion
Contact Official TeamDuration
Account deletion request; no fixed exclusion term published
Covers
Wind Creek online account. Effects on linked Rewards and physical casino access require separate confirmation
Official Website
Visit program site →Removal, Expiry, and Account Reopening
The deletion FAQ does not specify a reopening or replacement-account rule. Ask online support before confirming. Physical-property restrictions have their own terms; a completed online deletion does not establish a casino ban.
Important Notes
The Wind Creek social account and former real-money cash-casino product are different services. Online deletion does not establish permanent exclusion, a shared Wind Creek property ban, or coverage of other operators. No current Alabama physical-property enrollment form was verified in the public sources reviewed.
Official Sources
Program rules can change. Check these official regulator and program pages before submitting personal information or relying on a duration or removal rule.
Add backup barriers
- Find confidential help
Use official helplines, peer support, treatment directories, and crisis resources.
- Add device barriers
Build a gambling-blocker plan while an exclusion application is processed.
- Protect money access
Ask your bank which gambling-category controls it supports and add backup limits.
While you wait for your exclusion to process, add phone barriers with Detachr
Self-exclusion can take days or weeks to go into effect. Detachr helps you add phone barriers and iMessage accountability while you wait.
Start in iMessageSelf-exclusion and account options in other states
Disclaimer: This content is for informational purposes only and does not constitute medical, legal, or financial advice. If you are experiencing a gambling problem, please contact the National Problem Gambling Helpline at 1-800-MY-RESET or consult a qualified professional.