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Massachusetts Gambling Self-Exclusion Program

Massachusetts offers 3 self-exclusion programs for people who want to voluntarily exclude themselves from covered gambling. Below you will find program details, how to apply, and what to verify before enrolling.

Official Options

Choose what you want to exclude yourself from.

Massachusetts Gaming Voluntary Self-Exclusion

Online & In-Person
Duration
1 year, 3 years, 5 years, or lifetime
Covers
Gaming areas at Massachusetts casinos and areas for pari-mutuel or simulcast wagering
Visit program site

How to Apply

Follow these steps to use the available self-exclusion programs in Massachusetts.

  1. Choose casino gaming, sports wagering, iLottery, or more than one category on the Massachusetts VSE enrollment form
  2. Start enrollment by calling the 24-hour Safer Gaming Education Line at 1-800-426-1234, using PlayWell online chat, or visiting a PlayWell Info Center
  3. For remote enrollment, use a device with email, a camera, and video capability; the form is provided during the appointment
  4. Show government-issued identification with a photograph and signature, sign the agreement, and have a photograph taken
  5. Choose one year, three years, five years, or lifetime; lifetime is available only after completing a shorter exclusion term

Removal, Expiry, and Account Reopening

A fixed term does not end automatically. After the selected period, complete a reinstatement session with a designated agent and submit the removal petition. The session can be arranged through a PlayWell Info Center, PlayWell online chat, or the Massachusetts Gaming Commission. You remain excluded until the session and removal process are complete.

Important Notes

Massachusetts lets you enroll in one or more VSE categories, so casino gaming and sports wagering should be selected together if you want both covered. An operator may extend an exclusion to other gambling it offers. Retail lottery purchases are not covered by the current VSE options; iLottery exclusion applies only to the state online platform when available.

Add backup barriers

Find confidential helpUse official helplines, peer support, treatment directories, and crisis resources.Add device barriersBuild a gambling-blocker plan while an exclusion application is processed.Protect money accessAsk your bank which gambling-category controls it supports and add backup limits.Quit sports bettingClose sportsbook access and make a plan for live betting, game days, and loss chasing.

Self-exclusion and account options in other states

View the self-exclusion overview →

Official Sources

Official program details last verified .

Program rules can change. Check these official regulator and program pages before submitting personal information or relying on a duration or removal rule.

Disclaimer: This content is for informational purposes only and does not constitute medical, legal, or financial advice. If you are experiencing a gambling problem, please contact the National Problem Gambling Helpline at 1-800-MY-RESET or consult a qualified professional.