Do this now
- 01
Choose the fastest enrollment route for you: PlayNow, a virtual GameSense Advisor, or staff at a B.C. gambling facility
- 02
For online enrollment, sign in to PlayNow, open My Account, select Game Break, choose the term, review your balance and support options, and confirm the request
- 03
For virtual enrollment, call 1-866-815-0222 and press 3, use GameSense live chat, or book a virtual meeting with a GameSense Advisor
- 04
For in-person enrollment, visit a casino GameSense Info Centre or ask staff at a casino, community gaming centre, or commercial bingo hall
- 05
Save the confirmation and check the refund method for any PlayNow balance before completing enrollment
Available programs
BCLC Game Break
Online and in person- Duration
- 6 months, 1 year, 2 years, or 3 years
- Coverage
- B.C. slot-machine facilities, commercial bingo and gaming floors at race tracks, plus PlayNow.com, the BC Lotto app, and PlayNow Sportsbook
Ending self-exclusion
Game Break starts immediately and cannot be cancelled or changed before the selected term expires. To return after the term, complete the online Game Plan course and the Return to Play form. If you do not complete those reinstatement steps, BCLC says access remains blocked until 12 months after the chosen term ends. You can extend the break instead.
What these programs do not cover
- The reviewed coverage includes the named BCLC facilities and online products, not every gambling website available from British Columbia.
- The official program page does not say that ordinary retail lottery purchases outside covered facilities are blocked.
- Game Break does not create an exclusion in another province. Add separate barriers for products outside BCLC's stated coverage.
Official support and sources
For confidential local support, call 1-888-795-6111 (Gambling Support BC). Check the official program before sending identification or relying on a term or coverage rule.
Add backup barriers
Other released Canadian guides
Official program details last verified .