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Manitoba Gambling Self-Exclusion: PlayNow and Casinos

Official program details last verified .

Manitoba Liquor & Lotteries has two enrollment routes. A PlayNow-only request starts inside your online account. Assisted enrollment can cover Club Regent Casino, McPhillips Station Casino, Shark Club Gaming Centre, future Manitoba Liquor & Lotteries gambling facilities, and PlayNow. Choose the route that matches the places you use.

Do this now

  1. 1

    Choose whether you need PlayNow-only exclusion or the assisted route that also covers Manitoba Liquor & Lotteries gambling facilities

  2. 2

    For PlayNow-only exclusion, sign in, open My Account, select Self-Exclusion, choose the term, review the privacy and balance information, and confirm the request

  3. 3

    For casino and PlayNow coverage, call the Security Programs office at 204-957-2500 ext. 8468 to arrange enrollment at a gaming facility or another approved location

  4. 4

    Bring government-issued photo identification for assisted enrollment; Manitoba Liquor & Lotteries records a signature and photograph for premises enforcement

  5. 5

    Save the confirmation and check open bets, subscriptions, PlayerCash, and promotional funds before submitting because the official rules treat them differently

Available programs

Manitoba Liquor & Lotteries venue and PlayNow exclusion

Online and in person
Duration
6 months, 1 year, 2 years, or 3 years
Coverage
Club Regent, McPhillips Station, Shark Club, future MBLL gambling facilities, and PlayNow
Open the official program →

PlayNow Manitoba online-only exclusion

Online
Duration
6 months, 1 year, 2 years, or 3 years
Coverage
The PlayNow Manitoba account only; it does not enroll you for MBLL gambling facilities
Open the official program →

Ending self-exclusion

The exclusion cannot end before the selected term expires. After the term, it remains active until you complete the free Pause and Plan course, send Manitoba Liquor & Lotteries a signed written request, and receive written acknowledgement that the request was accepted. The official page accepts the signed letter by email at VSE@mbll.ca or by mail to Corporate Security.

What these programs do not cover

  • PlayNow-only enrollment does not cover Club Regent, McPhillips Station, or Shark Club.
  • The reviewed material does not say that retail lottery purchases or every video lottery terminal are blocked.
  • The program does not create a Canada-wide exclusion and does not cover gambling outside the products named by Manitoba Liquor & Lotteries.

Official support and sources

For confidential local support, call 1-800-463-1554 (Manitoba Problem Gambling Helpline). Check the official program before sending identification or relying on a term or coverage rule.

Add backup barriers

Add backup barriers around self-exclusion

Use Detachr to plan account closures, device barriers, and support while your exclusion is active.

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Other released Canadian guides

Alberta self-exclusionBritish Columbia self-exclusionNew Brunswick self-exclusionNewfoundland and Labrador self-exclusionNova Scotia self-exclusionOntario self-exclusionPrince Edward Island self-exclusionQuebec self-exclusionSaskatchewan self-exclusion

Disclaimer: This content is for informational purposes only and does not constitute medical, legal, or financial advice. Program terms vary by province and operator. Check the official source and local support contact on this page, or consult a qualified professional.