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Quebec Gambling Self-Exclusion: Online and Casinos

Loto-Quebec has separate online-only and gambling-location routes. Online self-exclusion blocks lotoquebec.com. Assisted enrollment for casinos and gaming halls also blocks the online account. Both formal programs run from three months to five years and cannot be cancelled during the selected term.

Do this now

  1. 01

    Choose online-only exclusion if you use lotoquebec.com but do not need the casino and gaming-hall restriction

  2. 02

    For online-only exclusion, sign in to lotoquebec.com, open Manage My Gambling, read the terms, complete the short form, and confirm the selected period; Customer Care can assist at 1-866-611-5686

  3. 03

    For casino and gaming-hall exclusion, ask a staff member at a Loto-Quebec casino or gaming hall, visit the Montreal office, or make an appointment with a designated support centre

  4. 04

    Bring photo identification for assisted enrollment; staff complete the form with you and take a photograph for on-site enforcement

  5. 05

    Save the confirmation and use the official contact if you need to verify which location or online product is covered before enrolling

Available programs

Loto-Quebec online self-exclusion

Online
Duration
3 months to 5 years
Coverage
The lotoquebec.com account and creation of a replacement account during the term
Open the official program

Loto-Quebec casino and gaming-hall self-exclusion

In person
Duration
3 months to 5 years
Coverage
Loto-Quebec casinos and gaming halls, plus the lotoquebec.com account
Open the official program

Ending self-exclusion

Formal self-exclusion is irrevocable during the selected term. Loto-Quebec says it cannot be lifted or interrupted early. After the term ends, you may enroll again if you want another exclusion period.

What these programs do not cover

  • Online-only enrollment does not add the casino and gaming-hall restriction.
  • The reviewed program pages do not say that retail lottery tickets or video lottery terminals at bars are covered.
  • The program does not cover gambling outside Loto-Quebec or create an exclusion in another province.

Official support and sources

For confidential local support, call 1-800-461-0140 (Gambling: Help and Referral). Check the official program before sending identification or relying on a term or coverage rule.

Add backup barriers

Compare other Canadian programsChoose another province and check the exact online and venue coverage.Block gambling sites and appsAdd device barriers for products and accounts outside the exclusion.Protect money accessAsk your bank which gambling transaction controls it supports.

Other released Canadian guides

Official program details last verified .

Official sources

Disclaimer: This content is for informational purposes only and does not constitute medical, legal, or financial advice. Program terms vary by province and operator. Check the official source and local support contact on this page, or consult a qualified professional.