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Ontario Gambling Self-Exclusion: BetGuard and OLG

Ontario has separate tools for different gambling routes. BetGuard blocks access to all Ontario-regulated online gambling sites through one enrollment. OLG My PlayBreak handles land-based casinos, charitable gaming centres, and OLG.ca through separate program choices.

Do this now

  1. 01

    Choose BetGuard if you need one exclusion across all Ontario-regulated online gambling sites; use My PlayBreak separately for casinos or charitable gaming centres

  2. 02

    For BetGuard, create a profile, verify your identity with one valid government photo ID and facial recognition, and select the term; no existing player account is required

  3. 03

    For an OLG casino or charitable gaming break, call 1-800-387-0098, ask staff on site, or speak with a PlaySmart Centre coordinator; each land-based program requires its own registration

  4. 04

    For OLG.ca-only My PlayBreak, sign in, open My Account, select My PlayBreak, or call OLG Player Support at 1-855-978-7529

  5. 05

    Review the selected scope and term before confirming, then save the registration because BetGuard and My PlayBreak remain separate agreements

Available programs

BetGuard centralized online self-exclusion

Online
Duration
6 months, 1 year, 5 years, or a custom term
Coverage
All online gambling sites in Ontario's regulated market, including existing accounts, new accounts, and direct marketing
Open the official program

OLG My PlayBreak for casinos and charitable gaming centres

In person
Duration
3 months, 6 months, or 1 to 5 years
Coverage
The OLG casino or charitable-gaming program you select, plus OLG online play; casino and charitable enrollment use separate forms
Open the official program

OLG My PlayBreak for OLG.ca

Online
Duration
1 day, 1 week, 1 to 3 months, 6 months, or 1 to 5 years
Coverage
OLG.ca and OLG online-gaming applications only
Open the official program

Ending self-exclusion

BetGuard cannot be shortened after enrollment, although the term can be extended. My PlayBreak terms are also irrevocable until expiry. For My PlayBreak registrations made on or after September 12, 2022, land-based participation ends when the term expires unless you renew. To reactivate OLG.ca after its term, contact OLG Customer Care.

What these programs do not cover

  • BetGuard covers regulated online gambling and does not cover Ontario's land-based casinos or charitable gaming centres.
  • OLG uses separate My PlayBreak registrations for casinos, charitable gaming centres, and OLG online play. One land-based choice does not automatically add the other.
  • Retail lottery products bought away from covered OLG locations and 50/50 draws are outside the reviewed My PlayBreak scope.

Official support and sources

For confidential local support, call 1-866-531-2600 (ConnexOntario). Check the official program before sending identification or relying on a term or coverage rule.

Add backup barriers

Compare other Canadian programsChoose another province and check the exact online and venue coverage.Block gambling sites and appsAdd device barriers for products and accounts outside the exclusion.Protect money accessAsk your bank which gambling transaction controls it supports.

Other released Canadian guides

Official program details last verified .

Official sources

Disclaimer: This content is for informational purposes only and does not constitute medical, legal, or financial advice. Program terms vary by province and operator. Check the official source and local support contact on this page, or consult a qualified professional.