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Newfoundland and Labrador Self-Exclusion: Stop alc.ca Play

Official program details last verified .

To stop playing through your existing alc.ca account, open My Account and select Take a Break. This guide covers that online action for Newfoundland and Labrador residents. Physical VLTs, shop-bought tickets, and charitable gambling need separate attention.

Do this now

  1. 1

    Sign in to your existing alc.ca account and open My Account, then Take a Break. There is no need to open a game to reach this control

  2. 2

    Choose 1-90 days or a longer break of 6, 12, 24, or 36 months. Review the conditions and complete the operator's confirmation prompts

  3. 3

    Keep the confirmation. If you cannot access the control or need help with money left in the account, contact Atlantic Lottery at 1-877-252-3287

  4. 4

    Turn off the app's notifications separately. Check any existing lottery or Proline wagers and subscription purchases with ALC; a break does not undo bets already placed

  5. 5

    For VLTs, retail tickets, or a local charitable game, ask that operator what restrictions it can arrange. Call 811 for confidential gambling support if you need help planning the next step

Available programs

Atlantic Lottery online Break in Play

Online
Duration
1-90 days, or 6, 12, 24, or 36 months
Coverage
Access to your existing alc.ca account; no verified province-wide venue ban
Open the official program →

Ending self-exclusion

The selected ALC break cannot be reversed early. Short breaks require reviewing Healthy Play information and acknowledging readiness before returning. Long breaks require the online Return to Play program. A break can stay active if you do not complete the return process; reaching 36 months does not force the account to reopen.

What these programs do not cover

  • ALC's terms provide for returning deposited funds on breaks of six months or longer, subject to their conditions. For a shorter break you can request a refund. Ask support what verification is required; do not send identity documents to Detachr.
  • Automatic subscription renewals stop, but subscriptions already purchased remain valid under section 7.10 of ALC's terms. Check the account's outstanding purchases rather than assuming every future draw is cancelled.
  • ALC administers video lottery in the province, but the reviewed sources do not establish that an alc.ca break prevents play on physical VLTs or retail ticket purchases.
  • Charitable lottery licensing is a separate government function. Those operator licence forms are not player self-exclusion applications. No province-wide land-based enrollment was verified in this guide.
  • Other gambling accounts need their own restrictions. This public-source guide did not test a signed-in selector or complete an enrollment; if the official site blocks access, use ALC support.

Official support and sources

For confidential local support, call 811 (Newfoundland and Labrador Gambling Help Line, available 24/7). Check the official program before sending identification or relying on a term or coverage rule.

Add backup barriers

Add backup barriers around self-exclusion

Use Detachr to plan account closures, device barriers, and support while your exclusion is active.

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Other released Canadian guides

Alberta self-exclusionBritish Columbia self-exclusionManitoba self-exclusionNew Brunswick self-exclusionNova Scotia self-exclusionOntario self-exclusionPrince Edward Island self-exclusionQuebec self-exclusionSaskatchewan self-exclusion

Disclaimer: This content is for informational purposes only and does not constitute medical, legal, or financial advice. Program terms vary by province and operator. Check the official source and local support contact on this page, or consult a qualified professional.